What information do we collect?
We prompt for certain initial information from you when you register with us or when you contact us using contact us form.
When contacting us from our website, or through WhatsApp, you may be asked to enter/provide some details including your name, contact number, email address, your ID/Passport copy and may be the physical address where delivery is concerned however, visitor’s simple visit on the site is always anonymous.
Why do we require your information in some cases?
We may use the information we collect from you for the following particular requisites:
- To personalize your experience (your information helps us to understand and serve as per your individual needs).
- To process your Hajj or Umrah application.
- To improve our website (structure/content/images/layout etc) based on the information you provide through feedback.
- To enhance customer service as your information assists us to more proficiently respond to your customer service requests and support needs.
- To process any transactions
Your information whether public or private will never be sold, exchanged, transferred or given to any third party for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased services requested by the customer. It is also informed that we work in a partnership with some IATA licensed company’s, associated agents, to process your Hajj and Umrah stuff, hence we sometime share some of the information with which they don’t public.
- To send periodic emails/SMS/WhatsApp Messages
The email address or contact numbers you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving company news, updates related service information etc. (if at anytime, you would like to unsubscribe from future contact, we include detailed unsubscribe instructions at the bottom of each email, SMS, or whatsapp message.
- To administer contest, promotion, survey or other features.
How do we protect your information?
we do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protects our or others rights, property, or safety.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products,or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.
Online Privacy Policy
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please be sure to read our Terms and Conditions
Your Consent
By using our website you consent to our Privacy policy.
Changes to Privacy Policy
We reserve the right to change our privacy policy however, the change will always be reflected over here.
This policy was last modified on Sept, 2023.
Contacting Us
Feel free to Contact Us through given contact us form, cell number, and email address for questions, queries or any further assistance
